Why is ·¬ÇÑÊÓƵapp Council distributing Scotland Loves Local ·¬ÇÑÊÓƵapp gift cards to people on the Islands?
·¬ÇÑÊÓƵapp Council will be sending gift cards worth £95 to around 1,256 eligible households on our islands in November 2024. The cards, which can be spent in local shops and businesses, help support both residents struggling with the cost of living crisis and local businesses dealing with the increasing cost of goods and services
The Scottish Government has provided the Council with additional funds to support Islands communities with the cost of living and as a result a fourth phase of gift cards worth £95 will be issued to people on our inhabited islands.
Scotland Loves Local ·¬ÇÑÊÓƵapp Gift Cards can only be spent with businesses that are signed up to accept the Scotland Loves Local Gift Card. There are more than 300 businesses of all sizes signed up to accept the gift card across the area already.
The Scotland Loves Local campaign looks to encourage people in Scotland to think local first and support businesses in their local towns and communities. The Scotland Loves Local ·¬ÇÑÊÓƵapp Gift Card can be seen as a local currency - allowing people to spend their gift cards in their favourite local businesses, or on household essentials, in a way that keeps spending local longer for eligible households, benefitting the local economy in the process.
Frequently Asked Questions for Customers
Eligible Households
So that the funding available is targeted at those people in greatest need, eligibility for the cards in phase 4 of the scheme is as follows:
- Each household on one of our islands awarded Council Tax Reduction on 31 August 2024 is eligible for a gift card to the value of £95
- The gift card will be sent to the council tax reduction claimant
Note:
- Those households in receipt of any other council tax discount or exemption are not eligible if they do not receive Council Tax Reduction in addition to this.
Activation Process
- Step 1 - Visit the Scotland Loves Local website link mentioned in your letter
- Step 2 - Insert your '16' digit gift card number, this should be entered as 16 numbers with no spaces
- Step 3 - Insert your '6' alpha/numeric activation code contained in letter 1 received week commencing 18 November 2024 for the Island Communities in phase 4.
Please Note - the activation code is case sensitive, please enter the code exactly how it appears on the letter using UPPERCASE letters i.e. LR2345 NOT lr2345
OR
- Use your camera app to scan the QR code found below and also in the letter containing your Scotland Loves Local ·¬ÇÑÊÓƵapp gift card - this will take you directly to a link into the activation website
Where and how to spend
- You must activate your gift card by 28th February 2025. Once activated, your gift card will be valid for a period of 12 months
- When activated, you can spend your gift card in a variety of businesses in the ·¬ÇÑÊÓƵapp Council region that are registered to accept them.
- The list of in ·¬ÇÑÊÓƵapp.
- Zoom in and out on the map and using the + and - boxes, click on the icons across the ·¬ÇÑÊÓƵapp boundary to find out more about the businesses that are registered to receive your gift card
- Alternatively, below the map you can view a list of all businesses that are signed up to accept the Scotland Loves Local ·¬ÇÑÊÓƵapp Gift and you can also sort the list using business type headings
- The value of the card can be spent in several different transactions over multiple businesses.
Our Contact Details
- Telephone - Our enquiry line 01546 605512 is open Monday to Friday 9am to 5pm
- Visit our local customer service points for support open Monday to Friday 9am to 12.00pm
Additional Support
Q. I lost my card after it was activated
A. Unfortunately, if you lose your card after it is activated, we will not be able to replace the card
Q. I lost my card before it was activated
A. Contact us at one of our contact channels detailed above
Q. How do I check the balance I have on my card?
A. You have 3 options to choose from:
- Scan the QR code on your card to check your balance - this will take you directly to a link to open to display your balance
- Visit - remember to have your 16 digit card number and your 6 digit card security code (both found on the back of your card) to hand
- Call the balance enquiry number on 01546 605512 - remember to have your 16 digit card number and your 6 digit card security code (both found on the back of your card) to hand
Q. I have changed address since 31st August 2024 and I am eligible for a gift card
A. Have you told the ·¬ÇÑÊÓƵapp Council Tax Team your new address?
YES - Contact us at one of our contact channels detailed above
NO - update your details on the ·¬ÇÑÊÓƵapp Council Tax change of address form
How to Register your Business
The Scotland Loves Local – ·¬ÇÑÊÓƵapp Gift cards can only be used in registered businesses.
- Businesses need to have a MasterCard terminal
- Businesses must have premises in ·¬ÇÑÊÓƵapp
To ensure your business doesn't miss out you can register on the .
Frequently Asked Questions for Business Owners
Lost activation code or did not receive an activation code