What information do we need?
·¬ÇÑÊÓƵapp Council will act as the ‘Data Controller’ in regard to the personal data you provide to us. The Data Protection Officer can be contacted at the Council’s headquarters is at Kilmory, Lochgilphead PA31 8RT. The email address is: data.protection@argyll-bute.gov.uk
We require general information e.g. details such as your name and address as shown on the Flexible Learning Plan form. However for the purposes of this specific service, the personal data we require may include special category information about you (also known as ‘sensitive personal data’ which may include race / ethnic origin, religious beliefs or health details.
When we are using this more sensitive type of personal information, our legal basis is usually that we require the information for reasons of substantial public interest for aims that are proportionate and which contain appropriate safeguarding measures.
Why we need this information?
Your information is being collected for the following purpose:
To assess your eligibility for a Flexible Learning Plan.
We need to know this basic personal data in order to provide you with the services we provide (or that you have requested) and to establish our rights in relation to those services, as detailed in the contract (or service agreement) we have with you. If you do not provide this information then we will be unable to provide those services to you. We will not collect any personal data from you that isn’t needed for delivery of those services.
The legal bases for collecting your information in these circumstances are:
Public Interest: Scottish Government Opportunities for All: Post-16 transitions – Policy and Practice Framework (August 2014) clarifies the Scottish Government's expectations for delivery and the roles and responsibilities for the partners involved in supporting young people into further learning and training and in turn progress towards and into work.
Consent: We require your consent to process this information. If you do not give consent we will be unable to provide you with Flexible Learning Plan services. We will also process more sensitive personal information about you on the basis that you have given us your explicit consent to do so.
What we will do with your information?
All of the information we collect from you will be processed by staff in the United Kingdom.
Your information will be shared with the recipients or categories of recipients listed below:
Trusted Professionals, Skills Development Scotland, Referring Agency, YouthLink Scotland National Activity Agreement Co-ordinator, Argyll College.
Your information is also analysed internally to help us improve our services.
You should also be aware that your data will be stored on servers located within the United Kingdom; the data will not be processed outside the European Union. We will take all reasonable steps to ensure that your data is kept securely and more information on how we do this is provided on the Council website ( ) or can be provided in paper format on request to the Youth Services Team on 01369 704000.
How long will we keep your information?
We will usually keep your information for a minimum of 5 years or 70 years for looked after young people (100 years if child protection issues), after this period it will be destroyed under secure arrangements if it is no longer required for the lawful purpose(s) for which it was obtained. More information on our retention schedule is provided on the Council website ( ) or can be provided in paper format on request to the Youth Services Team on 01369 704000.
Automated Decision Making
No automated decision making will be undertaken.
Your Rights
When you provide information to the Council, you will have the following rights:
- to withdraw consent at any time, where the legal basis specified above is consent
- to lodge a complaint with the Information Commissioner’s Office
- to request access to your personal data
- to data portability, where the Legal basis specified above is i) consent or ii) performance of a contract
- to request rectification or erasure of your personal data, as so far as the legislation permits
You can find out more about your rights in relation to data protection here: www.argyll-bute.gov.uk/data-protection or from the Data Protection Officer by telephone or in writing, as detailed above.
Information Commissioner’s Office
The ICO is the UK’s independent body set up to uphold information rights.
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113 Email: casework@ico.org.uk
The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone: 0303 123 1115 Email: Scotland@ico.org.uk