The council has introduced new, simple to use on-line information services which allow house holders to check their next bin collection day on the website.
The Bin Collection Day Lookup on the council works equally well on PCs or mobile devices. In addition, customers who have enrolled in the council’s personalised My Account online service will automatically see their next bin collection day each time they logon.
Improved on-line information will save council resources as printed waste collection calendars will no longer be automatically mailed to all homes. The money saved will be used to fund front-line services at a time when the council is facing even more cuts to its funding.
People who prefer a permanent reminder of bin collection days are able to download their calendar and print copies at home.
New downloadable calendars will be available on the website when your current calendar runs out.
Anyone who does not have access to a computer, or the internet, can contact the council’s call centre on 01546 605514 and arrange to have a printed calendar sent out to them. Alternatively, customers can also visit their local Customer Service Point to request a printed calendar.
The decision to end issuing printed calendars to all households was made by the council’s Environment Development and Infrastructure committee in 2018. This was advertised on the calendars issued last year.
Councillor Ellen Morton, Depute Policy Lead for Roads and Amenity Services, said: “·¬ÇÑÊÓƵapp is one of three Scottish councils to have seen the greatest cuts to their funding. We have to make savings wherever possible to ensure that we protect the services our communities value most.
“The move also supports our commitment to using digital resources to give quick and efficient access to services so that residents can carry out transactions at the time that suits them.
“We would also remind people that we have our Keep in the Loop service, which provides up-to-date information on our services and alerts. You can register for that at: â€