Did you know that Ƶapp Council’s website not only contains lots of useful information for residents, businesses and visitors; it also offers a huge range of online services that make connecting with the council quick and convenient.
By logging on to the website you can now make secure online payments at any time of the day or night using the online “Pay It” service for:
- Council Tax,
- School meals
- Parking tickets
- Non domestic rates
- Council invoices for services such as Telecare
- Planning applications
The website also has a number of “Looking after your streets” services that allow people to report lighting and road faults; tell us if they have moved house; make and comment on planning applications; order a new bin; change the name of their house; or request a copy birth certificate.For the very latest information and help regarding coronavirus visit our dedicated Coronavirus pages.
Visitors to the council website can also sign up to MyAccount. This service allows you to access personalised web services and information relevant to where you live, such as accessing your council tax and housing benefits information, checking your bin collection dates and tracking service requests made on the website. It even fills in online forms with your contact details to save you time.
The website allows you to sign up to our “Keep In The Loop” service, which keeps you up to date via text or email about disruptions, service changes, events and news that affect you. The website also allows you to engage with the council by taking part in consultations and surveys.
Our Virtual Assistant () feature and improved search function, are geared towards helping you to get the information you need around the clock and we also have a wide range of social media channels to keep you informed. Our sister websiteabplace2bfocuses on all that is great about our area and if you are thinking about getting married in one of our beautiful locations the marriage website will inspire you.
The Council’s Policy Lead for Economic Growth, Communities and Customer Services, Councillor Alastair Redman, said: “The council website offers a huge range of useful resources that could help save you time and energy. Why wait in a phone queue or travel to a service point in the middle of winter when almost everything you need to contact the council about can be done online? I would urge everyone to take a look at the website and see all the services we now offer online. Visit &Բ;.”